Frequently Asked Questions

Everything you need to know about your KICKSOWN experience.

How long does shipping take for my order?

Standard shipping typically takes 3-7 business days within the continental US. International delivery times vary by location, usually arriving within 10-14 business days.

What is your return and exchange policy?

We offer a 30-day return policy for all unworn items in their original packaging. Simply visit our returns portal to initiate a refund or size exchange.

Are all products at KICKSOWN authentic?

Yes, authenticity is our top priority. Every product undergoes a rigorous multi-point inspection process by our team of experts before it is listed for sale.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Affirm and Klarna.

Can I cancel or modify my order after it is placed?

Orders can be canceled within 60 minutes of placement. After this window, we begin processing and shipping, so modifications may no longer be possible.

How can I track my package?

Once your order ships, you will receive an email with a tracking number and a link to our tracking page to monitor your delivery in real-time.